Responsible Gaming

Gambling Should Be Entertainment

At Britsino (aqua43.co.uk), we believe that gambling should only ever be a form of entertainment. It is never a way to make money or solve financial problems. Only gamble with money you can afford to lose, and never view it as an income source or investment.

If you find that your gambling is causing distress or affecting your life negatively, please seek help immediately.

Age Verification

In the United Kingdom, you must be at least 18 years old to gamble legally. We are committed to preventing underage gambling and verify all players' ages during registration. If you are under 18, you must not create an account or gamble on our site.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Be aware of these warning signs in yourself or others:

• Chasing losses by gambling more to recover money lost
• Spending more time or money gambling than intended
• Being unable to cut back or stop gambling
• Hiding gambling activity from family, friends or colleagues
• Gambling to escape problems, stress, anxiety or negative feelings
• Borrowing money or using credit to fund gambling
• Neglecting work, school, family or other important responsibilities
• Experiencing relationship conflicts due to gambling
• Feeling restless or irritable when trying to reduce gambling
• Lying about the amount of time or money spent gambling

If you recognise any of these signs, help is available.

Self-Help Tools Available

Britsino provides the following tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly or monthly)
• Loss Limits: Set a maximum amount you are willing to lose within a chosen time period
• Reality Checks: Receive regular pop-up reminders showing how long you have been playing and how much you have spent
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
• Account Closure: Permanently delete your account if you wish to stop gambling entirely

You can activate these tools in your account settings at any time. We also participate in GamStop, the national self-exclusion scheme for online gambling in Great Britain, allowing you to self-exclude from all participating operators simultaneously.

Support Organisations

If you are struggling with gambling, confidential support is available from the following organisations:

United Kingdom

• GamCare – Free confidential support and counselling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme
  Website: www.gamstop.co.uk
• Gamblers Anonymous – Free mutual aid organisation
  Phone: 0330 094 0322

International Support

• Australia – Gambling Help Online
  Website: www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States – National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de

Need Help?

If you are experiencing problems with gambling, please do not hesitate to seek help. Support is confidential, free, and available 24 hours a day. Reaching out is a sign of strength, not weakness.

Contact GamCare now on 0808 8020 133 or visit www.gamcare.org.uk

You can also speak to someone you trust—a friend, family member, GP or counsellor—about what you are experiencing.